Refund policy
WSTABLISHED RETURN & REFUND POLICY
We want you to be satisfied with your Wstablished purchase. We accept eligible returns within 14 days of delivery.
RETURN ELIGIBILITY
To qualify for a return, merchandise must be unworn, unwashed, unused, and in its original condition with all original tags and packaging. You will also need your order number or proof of purchase.
To request a return, contact us at wstablished@wstablished.com. Please do not send merchandise back without first contacting us and receiving return instructions.
RETURN SHIPPING
Customers are responsible for return shipping costs unless the item received was damaged, defective, or incorrect due to our error. Original shipping charges are non-refundable.
DAMAGED OR INCORRECT ITEMS
Please inspect your order when it arrives. If you receive an item that is damaged, defective, or incorrect, contact us as soon as possible at wstablished@wstablished.com so we can review the issue and make it right.
NON-RETURNABLE / FINAL SALE ITEMS
The following items are not eligible for return:
• Items that have been worn, washed, altered, stained, damaged, or used
• Items without original tags
• Gift cards
• Items marked Final Sale
• Personalized or custom-made products
EXCHANGES
We do not guarantee direct exchanges because inventory may be limited. If you need a different size or item, contact us at wstablished@wstablished.com. When appropriate, you may return the eligible item and place a new order for the item you want.
REFUNDS
Once we receive and inspect your return, we will notify you whether your refund has been approved. If approved, the refund will be issued to your original payment method. Please allow your bank or credit card company additional time to process and post the refund.
RETURN ADDRESS
Approved returns should be sent according to the return instructions provided by Wstablished.
CONTACT
For questions regarding returns or refunds, contact:
Wstablished
wstablished@wstablished.com